Our Address:
Longwood Pediatrics, LLP
319 Longwood Avenue
4th Floor
Boston, MA 02115
Our main number is 617-277-7320. This number is the best and most efficient way to reach us for all questions and concerns all hours of the day or night.
Our Fax number is 617-277-7834
You can request appointments, health forms and referrals through our patient portal. To access the portal, click on this link.
Our regular business hours are 8:30 am – 5:00 pm Monday through Friday
When you call our main number 617-277-7320 during regular business hours, you will be prompted to select one of the options listed below.
To Make Appointments: select option 2
To speak with a nurse: select option 3
To request a prescription refill or obtain test resuts: select option 4
To request a health form for school, camp or daycare or a copy of your medical record: select option 5
To request a referral or speak to the billing office: select option 6
To reach the Billing Office directly: 617-277-1703
After our regular business hours (evenings, weekends and Holidays)
Please restrict your after-hours calls to urgent questions only.
Longwood Pediatrics has 24-hour telephone coverage for urgent concerns. After hours calls are answered by well-trained pediatric nurses who follow protocols approved by Longwood Pediatrics. In the case of serious emergencies or complicated problems, a Longwood Pediatrics physician is always available. If at any time, you would like to speak to a physician, please ask the triage nurse to page the physician-on-call. The best and most efficient way to reach us is at 617-277-7320 for all questions and concerns.
***Please note that our phone service does, on occassion, go down. We have been working with Verizon on this issue and continue to work to rectify the problem. We apologize for any inconvenience. At these times, please call our answering service directly at 508-270-7430. They will fax a message to us and we will call you back as soon as possible.
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